ABB Error 170012 — Connected Services Agent is disabled
Error / Erreur🇫🇷 Connected Services Agent is disabled
ABB — CATALOGUE PRODUCTION
ABB 170012 (“Connected Services Agent is disabled”): Connected Services Agent is disabled — ABB robot hardware event on the Connected Services Agent is disabled (IRC5).
Updated 2026-08-29 · LogrobotLM reference
What it means · Ce que ça veut dire
Connected Services Agent is disabled — ABB robot hardware event on the Connected Services Agent is disabled (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.
Connected Services Agent is disabled. Please change the configuration to enable Connected Services Le texte constructeur de ce code n'existe qu'en anglais dans les manuels ABB dont il provient. Il est reproduit tel quel ci-dessus ; le manuel de votre robot fait foi.
What to check · Que vérifier
- Inspect the Connected Services Agent is disabled, its wiring and connections first.
- Match this code against your robot's event-log timeline before swapping parts.
- Follow the French field checks below — they are the tested sequence for this fault.
Frequently asked · Questions fréquentes
- What does ABB error 170012 mean?
- ABB 170012 (“Connected Services Agent is disabled”): Connected Services Agent is disabled — ABB robot hardware event on the Connected Services Agent is disabled (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.
- How do you troubleshoot ABB error 170012?
- Inspect the Connected Services Agent is disabled, its wiring and connections first. Match this code against your robot's event-log timeline before swapping parts. Follow the French field checks below — they are the tested sequence for this fault.
Related codes / Codes liés
Indicative field information — the robot manufacturer's manual and safety procedures always prevail. Never bypass a safety device; apply lockout/tagout (LOTO) before any physical intervention. · Informations indicatives issues du terrain — le manuel du constructeur et ses procédures de sécurité font foi. Ne shuntez jamais un organe de sécurité ; consignez (LOTO) avant toute intervention physique. How this reference is built →