ABB Error 170037 — Connected Services certificate renewal error

What it means · Ce que ça veut dire

Connected Services certificate renewal error — ABB robot hardware event on the Connected Services certificate renewal error (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.

Connected Services Agent has failed to automatically renew certificate from ABB Connected Services Center. Le texte constructeur de ce code n'existe qu'en anglais dans les manuels ABB dont il provient. Il est reproduit tel quel ci-dessus ; le manuel de votre robot fait foi.

What to check · Que vérifier

• Inspect the Connected Services certificate renewal error, its wiring and connections first.
• Match this code against your robot's event-log timeline before swapping parts.
• Follow the French field checks below — they are the tested sequence for this fault.
• probable : Possible connectivity problem with the server.
• Verify connectivity.
• Repeat manually the registration process.
• Try to unregister from the server.
• Contact ABB support for assistance.

Frequently asked · Questions fréquentes

What does ABB error 170037 mean?

ABB 170037 (“Connected Services certificate renewal error”): Connected Services certificate renewal error — ABB robot hardware event on the Connected Services certificate renewal error (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains…

How do you troubleshoot ABB error 170037?

Inspect the Connected Services certificate renewal error, its wiring and connections first. Match this code against your robot's event-log timeline before swapping parts. Follow the French field checks below — they are the tested sequence for this fault.

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