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ABB Error 170038 — Connected Services credentials renewed

Error / Erreur

🇫🇷 Connected Services credentials renewed

ABB — CATALOGUE PRODUCTION

ABB 170038 (“Connected Services credentials renewed”): Connected Services credentials renewed — ABB robot hardware event on the Connected Services credentials renewed (IRC5).

Updated 2026-08-29 · LogrobotLM reference

What it means · Ce que ça veut dire

Connected Services credentials renewed — ABB robot hardware event on the Connected Services credentials renewed (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.

Connected Services Agent has automatically renewed login credentials at ABB Connected Services Center. Le texte constructeur de ce code n'existe qu'en anglais dans les manuels ABB dont il provient. Il est reproduit tel quel ci-dessus ; le manuel de votre robot fait foi.

What to check · Que vérifier

  • Inspect the Connected Services credentials renewed, its wiring and connections first.
  • Match this code against your robot's event-log timeline before swapping parts.
  • Follow the French field checks below — they are the tested sequence for this fault.

Frequently asked · Questions fréquentes

What does ABB error 170038 mean?
ABB 170038 (“Connected Services credentials renewed”): Connected Services credentials renewed — ABB robot hardware event on the Connected Services credentials renewed (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.
How do you troubleshoot ABB error 170038?
Inspect the Connected Services credentials renewed, its wiring and connections first. Match this code against your robot's event-log timeline before swapping parts. Follow the French field checks below — they are the tested sequence for this fault.

Related codes / Codes liés

10005Program stopped10007Programme lancé10008Programme relancé

Indicative field information — the robot manufacturer's manual and safety procedures always prevail. Never bypass a safety device; apply lockout/tagout (LOTO) before any physical intervention. · Informations indicatives issues du terrain — le manuel du constructeur et ses procédures de sécurité font foi. Ne shuntez jamais un organe de sécurité ; consignez (LOTO) avant toute intervention physique. How this reference is built →