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ABB Error 32503Requested info not in file

Error / Erreur

🇫🇷 Requested info not in file

ABB — CATALOGUE PRODUCTION

ABB 32503 (“Requested info not in file”): Requested info not in file — ABB robot hardware event on the Requested info not in file (IRC5).

Updated 2026-08-29 · LogrobotLM reference

What it means · Ce que ça veut dire

Requested info not in file — ABB robot hardware event on the Requested info not in file (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.

The system cannot find information about what software to download to HardWare ID="arg", Version="arg", Revision="arg" in file [arg]. xx Le texte constructeur de ce code n'existe qu'en anglais dans les manuels ABB dont il provient. Il est reproduit tel quel ci-dessus ; le manuel de votre robot fait foi.

What to check · Que vérifier

  • Inspect the Requested info not in file, its wiring and connections first.
  • Match this code against your robot's event-log timeline before swapping parts.
  • Follow the French field checks below — they are the tested sequence for this fault.
  • probable : The file has either been damaged, or the actual hardware version of the unit is not supported.
  • Reinstall the system 2.
  • Replace the unit to a version which is supported by this SW-release.

Frequently asked · Questions fréquentes

What does ABB error 32503 mean?
ABB 32503 (“Requested info not in file”): Requested info not in file — ABB robot hardware event on the Requested info not in file (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.
How do you troubleshoot ABB error 32503?
Inspect the Requested info not in file, its wiring and connections first. Match this code against your robot's event-log timeline before swapping parts. Follow the French field checks below — they are the tested sequence for this fault.

Related codes / Codes liés

Indicative field information — the robot manufacturer's manual and safety procedures always prevail. Never bypass a safety device; apply lockout/tagout (LOTO) before any physical intervention. · Informations indicatives issues du terrain — le manuel du constructeur et ses procédures de sécurité font foi. Ne shuntez jamais un organe de sécurité ; consignez (LOTO) avant toute intervention physique. How this reference is built →