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ABB Error 36502 — Could not communicate with the Connected Services gateway

Error

ABB 36502 (“Could not communicate with the Connected Services gateway”): “Could not communicate with the Connected Services gateway” is an ABB IRC5 event of major severity.

Updated 2026-10-23 · LogrobotLM reference

What it means

“Could not communicate with the Connected Services gateway” is an ABB IRC5 event of major severity.

Related codes

Indicative field information — the robot manufacturer's manual and safety procedures always prevail. Never bypass a safety device; apply lockout/tagout (LOTO) before any physical intervention. How this reference is built →