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ABB Error 37104There is no backup voltage available!

Error / Erreur

🇫🇷 There is no backup voltage available!

ABB — CATALOGUE PRODUCTION

ABB 37104 (“There is no backup voltage available!”): There is no backup voltage available!

Updated 2026-08-29 · LogrobotLM reference

What it means · Ce que ça veut dire

There is no backup voltage available! — ABB robot hardware event on the There is no backup voltage available! (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.

The backup energy bank maintaining the backup voltage is not functional. After switching the power off, a B type restart must be performed. No system data changes will be saved at power off. Le texte constructeur de ce code n'existe qu'en anglais dans les manuels ABB dont il provient. Il est reproduit tel quel ci-dessus ; le manuel de votre robot fait foi.

What to check · Que vérifier

  • Inspect the There is no backup voltage available!, its wiring and connections first.
  • Match this code against your robot's event-log timeline before swapping parts.
  • Follow the French field checks below — they are the tested sequence for this fault.
  • probable : This may be caused by a faulty backup energy bank, cabling or charger.
  • Before working on the system, perform a controlled shutdown to ensure all system data is correctly saved.
  • - 1) Check the cables and connectors of the backup energy bank.
  • - 2) Check the backup energy bank.
  • - 3) Check the power supply.

Frequently asked · Questions fréquentes

What does ABB error 37104 mean?
ABB 37104 (“There is no backup voltage available!”): There is no backup voltage available! — ABB robot hardware event on the There is no backup voltage available! (IRC5). Specific to this controller generation. Severity: Major. Field diagnosis below (French); your robot's own manual remains authoritative.
How do you troubleshoot ABB error 37104?
Inspect the There is no backup voltage available!, its wiring and connections first. Match this code against your robot's event-log timeline before swapping parts. Follow the French field checks below — they are the tested sequence for this fault.

Related codes / Codes liés

Indicative field information — the robot manufacturer's manual and safety procedures always prevail. Never bypass a safety device; apply lockout/tagout (LOTO) before any physical intervention. · Informations indicatives issues du terrain — le manuel du constructeur et ses procédures de sécurité font foi. Ne shuntez jamais un organe de sécurité ; consignez (LOTO) avant toute intervention physique. How this reference is built →