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ABB Error 38211 — Serial Measurement Board (SMB) fault

Error

ABB 38211 (“Serial Measurement Board (SMB) fault”): Incompatible measurement function: the SMB does not support 7 axes. Likely part: SMB (Serial Measurement Board (SMB)) +1 more.

Updated 2026-10-22 · LogrobotLM reference

What it means

Incompatible measurement function: the SMB does not support 7 axes.

What to check

  • Check the axis 7 configuration and use a 7-axis compatible SMB.
  • Note: Mainly concerns configurations with additional axes.

Part to check / replace

ABB 38211 points to the hardware below — start here before ordering.

Tap a part for every code that points to it — and verify the exact variant for your controller before ordering.

Related codes

20032Revolution counter not updated20033Axis not synchronized38034Axis Computer / SMB / Serial measurement cable fault

Same hardware involved

38203SMB38204SMB38205SMB38206SMB

Indicative field information — the robot manufacturer's manual and safety procedures always prevail. Never bypass a safety device; apply lockout/tagout (LOTO) before any physical intervention. How this reference is built →